24/7 Production Support Features
2ndQuadrant Professional Support Team
The 2ndQuadrant Professional Support Team is made of PostgreSQL contributors, developers, and committers who will solve your issues both efficiently and accurately. Global coverage with local presence ensures that a PostgreSQL expert will respond within 15 minutes, providing a workaround in 4 hours and a bug fix within 24 hours.
With over 15 years of experience, 2ndQuadrant provides high-quality enterprise support to PostgreSQL databases for companies across all industry verticals including financial services, healthcare, government, and more. 2ndQuadrant is committed to providing your organization with the best PostgreSQL services and solutions for private or commercial use for all major operating systems, including Unix, Linux, macOS, and Windows. Our Professional Support Services maintain end-to-end continuous database delivery and deployment, are available for on-premises, cloud, and hybrid environments along with major cloud providers.
PostgreSQL has a thriving community with helpful people volunteering to answer questions on public forums. This is a good resource for pilot projects and for overcoming common obstacles. Production use that is mission and time critical requires professional support with predefined SLAs to minimize impact to business when an issue occurs.
Whitepaper: The Business Case for Support
The Business Case for PostgreSQL
Fireside Chat: Importance of Professional Support when using PostgreSQL